Quality & Service

Quality & Service is more than a promise -
it's our commitment to you!

When you make a major investment in a plumbing, heating or cooling system for your home or business, you want an excellent system. You want it installed by experienced professionals who will do an outstanding job, and you want a company to stand behind the products they install. That is exactly what we have been doing since our start back in 1981. We provide our customers with top-quality products, installation, experience, and service 24 hours a day, seven days a week, all year-round.

Our company is committed to excellence. Count on our staff to greet you with a warm smile and a friendly voice. Our in-house service department is available around the clock with 10 trucks on the road to meet your needs. Dispatchers are in constant two-way radio contact with service technicians and plumbers in the field, and on the road. This relationship guarantees fast, trouble-free repairs... and high customer satisfaction.

Our company mission is to become Western Canada's leader in the field of indoor comfort. To achieve this goal, every service professional on our team is fully qualified. To become part of the CanWest team, all service and installation employees must have related provincial trade qualifications. They must also pass a rigorous interview process and background reference check. In addition, all staff must participate in factory training seminars on a regular basis. And for your piece-of-mind, all team members are fully covered with comprehensive liability insurance and Workers Compensation Board coverage.

What you can expect from Canadian Western Mechanical: Convenient sales and service appointments designed to fit your busy schedule Fast, friendly service with 24-hour emergency repairs available if required Provincially certified Journeyman plumbers and gas-fitters Service professionals with factory training A 30-day guarantee on parts and labour Expert information and advice on installations & maintenance Estimates on new installations before the work begins